Birthday Party FAQs
Your party host will be at the entrance to greet you - please arrive promptly (at least 15 mins before guests arrival time) if you wish to head over to the birthday room and pop in your birthday cake and then head out to the patio area outside the cafe to greet your guests!
- Tailored fun-fact-filled tour of the park with your own party host
- An animal encounter with a zookeeper during the party tour – current choices are Otters or Deer
- 50% discounted animal adoption pack form and a birthday card
- Party bag
This is a special treat for the birthday child and only one child can participate by throwing in an enrichment toy or feeding an animal with the keeper for safety purposes.
Parties start at 10.30am with the tour so please put 10.15am on your invitations to guests. This allows parents to drop off, guests to use the toilets as the guests gather, and the tour to set off by 10.30am. Therefore, birthday food will be approximately 12-12.30pm with some time to enjoy the larger or smaller ‘Go Wild’ play areas.
Please be advised if your party starts at 10.30am, to ensure the children get to play on the play areas, we suggest a collection time of 1pm or after.
Please discuss timings with our helpful admin team if you wish to start a party later or have an afternoon* party (*only available in spring & summer months)
The reason for the age restriction is that the party is very interactive with lots of activities that younger children would not be able to keep up with.
Siblings of invited children: Under 3yrs: Free
Siblings 3 years and over: Usual entrance fee £11.25
It is the responsibility of each parent bringing a sibling/extra child to explain to them that they are not a party guest and so are not able to join in and must remain with them. It is recommended that, if possible, party guests be dropped off at the party and for parents and siblings to enjoy the park independently.
As only one adult is admitted in for free with each party guest for a 5 year-old’s party, or one adult per 5 children for a 6 year-old plus child, any extra parents will have to pay for their entry. Adult entrance price £14.75.
If the birthday parents wish to cover this cost and offer entry to any additional adults, please discuss this upon arrival and it can easily be done and added to the total cost.
Any guests that arrive after the party has begun should come to the Entrance/Gift Shop entrance and let the staff know that they are here for the birthday party; staff will then radio to find out where the party group is in the park and give directions.
In the interest of conservation and the safety of the animals we no longer allow balloons in the park.
No, but should you wish to bring along any additional food or drinks into the party room you are more than welcome. There is plenty of space to have an extra table up. You can also use our café to purchase any refreshments.
Yes, we have a party supplies box which contains matches, spare candles, paper plates, cling film and napkins. We will also provide a cake knife.
Parents will collect their children from the patio area at the agreed time (where dropped off at the start of the party).
Party guests need to be dressed appropriately for the weather as the majority of our park is outdoors and the party hosts will make the most of whatever the weather may be on the day!
Annual pass holders gain 10% discount on the overall total of the party booking. If the party parents are annual pass holders they will get in for free.
Any adult with an annual pass attending the party can go in on their card.
Annual passes are non-transferable.
Child annual pass holders still pay the price of a ‘birthday guest’ charge.
Your party host will accompany you to the gift shop to pay the invoice.
Birthday child’s family - enjoy the rest of the day with ‘All day admission to the Park and Go Wild! adventure playgrounds!’
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